This whitepaper outlines the steps you’ll need to take in order to successfully transform a “problem child” into an effective leader. The first phase is all about striving to understand them and the issues as they see them. The process, if done correctly, builds rapport and empathy, which opens them up to adopting new approaches for dealing with people.
The second phase is about introducing them to ways of dealing with people that are more effective, and then coaching them on when and how to implement those strategies.